Returns & Exchanges
At VS Textile, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return and exchange policy. We are committed to ensuring you are completely satisfied with the quality and fit of our premium fashion collections.
Return Process
- 1.Initiate Request
Log into your VS Textile account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack with Care
Place the unwashed and unworn items in their original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Ship the Parcel
Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days.
